|
A client is doing a 3 day conference at a hotel. They call their VA to do some research. The VA contacts several hotels in the area to find availability of the date, size, and specifics for the client’s conference. The VA obtains electronic quotes from the hotels that can accommodate the request and e-mails them to the client with a summary. A client needs their draft copy of a report to be formatted. The client e-mails the document to the VA. The VA edits and formats the document and returns the finished report via e-mail attachment. A client is doing a seminar and needs a PowerPoint™ presentation to be done. Sketches of diagrams and charts are faxed or e-mailed to the VA. The VA prepares the PowerPoint™ slides and e-mails the presentation in attachment back to the client. A client collects business cards from various networking events. Every couple of months, all business cards are picked up by or mailed to the VA. The VA scans the cards and sends the electronic file to the client for upload into their database. A client needs certificates issued for completing a training course. A list of class participants is e-mailed to the VA. The VA does a mail merge and then prints on pre-designed certificates. The completed certificates are delivered to the client for their presentation to attendees upon completion of the course, or the VA can mail them directly to each participant. A client dictates letters and memos on a cassette tape and mails to the VA via overnight delivery. The VA transcribes the tape, prints the letters on the client’s stationery and mails the letters the following day. A client wants to do information seminars to promote their business. The client has the VA research the target industry and once a list of companies is complied, the VA calls to identify a contact individual. The VA then prepares and mails introductory material to the contact. After a specified time, the VA calls to verify information has been received and schedules an appointment. A client who travels frequently can forward their mail to a post office box near their VA. The VA can retrieve and review the mail, fax or courier urgent items to the client’s hotel, respond to routine matters, and forward items to the client’s office that can wait for their return. A client cannot keep up with the volume of e-mail and is missing important messages. The client sets up a general email account; the VA retrieves all e-mail, sorts, responds to routine requests, and forwards items of importance to the client’s personal e-mail account. A client is going out of town but needs to respond to any faxes received. The client call forwards the number to the VA’s fax machine. The VA reviews all incoming faxes and contacts the client with urgent messages. A client needs bill-paying services. The client mails or faxes the bills to the VA. The VA sets up an e-mail money transfer account using the client’s on-line banking account. As payments are verified, the VA sets up the payments to suppliers, and provides the client with the transaction number. A client has implemented a sales brochure program. Email requests are forwarded to the VA. The VA is stocked with a supply of each sales brochure and mails the appropriate brochure upon receipt of request. The VA’s contact information is provided for replies. The VA corresponds with the prospect and updates the client’s database with name, address, date, type of brochure requested and information details
|